NAD C541 Tray Won't Open

I'm no NAD guru, but you should be able to take the top cover off by removing the screws on the sides (there maybe a couple on the rear of the unit holding the top on as well) which will allow you to remove the cd, and see if something is jammed-up. You'll want to keep the unit level until you get the cd out, if possible. Sometimes the rubber drive belt that opens and retracts the cd drawer stretches or breaks- if you're handy you can likely replace it yourself.

Thanks very much for the reply. Any other thoughts?

If the display is reading "open", I would ever so gently try and see if the tray will slide out by using a tool in the small openings to see if it will just slide out. If you press close, does the reading change? If so, it sounds like the belt or other mechanism actually doing the opening and closing has broken. Of course, if it is still under warranty, I wouldn't fool with it and just bring it in for servicing.

I believe the C541 player has not been manufactured for a number of years now. So I don't think it would still be in warranty. I agree that it would be safest to remove the top cover and carefully extract the disc. Then you can inspect to see if there are any obvious causes for the jammed drawer. You should be able to navigate through the NAD website for your closest repair/service dealer or call them at their U.S. main office.

Hi, former NAD Service Center,

If your belt has broken, here are the NAD Part Numbers (they had at one time a very high $20 min shipping fee on top of the part price, I guess since they are in Canada).

C541: #4102-6111-0 "Square Belt"

C541i: #4102-9026-0 "Rubber Belt"

I included both in case you had meant a C541i.

Contact Lenbrook/NAD Parts Department

Steve George
Nashville