Dear Dave,
Please call us at Talon and we will be happy to troubleshoot and make suggestions. We want all of our customers to be satisfied with our speakers, regardless if they are new or used. We have many loyal and ecstatic customers that have immediately had great results. Others have taken some time to get excellent results, and others have simply given up. Great results can be achieved, just a little effort and considerations need to be made.
The recipe for success is to have low noise, transparent electronics and cables, with a properly set-up listening room. Not all electronics and cables are created equal, nor does price or brand name dictate the quality of performance. Experience in listening to different electronics and cables will offer the perfromance you are looking for. For example, if you are feeding your Porsche regular gas and are frustrated with its performance on the muddy road you are racing it on, would you blame the car? The speakers can only perform as well as the system and room are integrated with them.
As mentioned earlier, please contact us and we will be glad to troubleshoot this situation.
Happy Listening,
Michael Farnsworth
Talon Audio