Marantz SA-7s1 laser replacement/calibration??


Can anyone recommend a good repair facility for laser replacement/calibration for Marantz SA-7s1 in the NC area? I contacted a couple of Marantz authorized service providers but they all said that parts are no longer available for the SA-7s1. They also said that the entire transport is normally replaced. I contacted a Canadian based repair company that I found on ebay. They advertise repairs for high end spinners and also sell laser units. I got a quote for laser replacement and calibration and it was within reason. I'm a little apprehensive about sending my unit to someone that far away and who is an unknown entity. Any help would be very much appreciated.

dzguy

dzguy

 

2nd Note- In NC, consult Audio Advice in Raleigh.

 

Happy Listening!

Hello, I wish you luck in getting your SA-7 player repaired. The SA 7 player is several years out of production, so it is indeed likely that the laser assembly, known as SACD-M1, might be out of stock in the Marantz supply of parts. It's just that this assembly is based on the HOP1200 laser, which is available and cheap as it is still in production. The big issue is finding someone who can fit the laser into the assembly and make it work again. I do not know how difficult this is, but I think it is the main reason that Marantz Service Centers replace the whole assembly. Although it could be just because it is easier to do it that way.

If you have to send your player to Canada it will be very expensive. Although to replace the SA-7 with similar quality and featured player would be way more expensive.

All the best, Steve

Well boys and girls here's an update in my quest to get my Marantz SA-7s1 repaired. 

First, I would like to thank everyone here who tried to assist in this endeavor.

I have contacted about twenty repair facilities, including almost all the Marantz authorized shops, and the news isn't encouraging. Most of the independent shops were kind enough to let me know that Marantz no longer supports my eleven year old, former flagship spinner with parts or technical info. The rest (mostly the Marantz authorized shops) all want to inspect the unit and evaluate the nature of the repair. Of course they want me to ship them my unit, pay a non-refundable deposit before they will inevitably give the same bad new as the more honest shops have already done. To say this is a major pain in the rear, not to mention a huge disappointment, is an understatement.

This unit is my forth Marantz spinner but I guaranty you it will be my last. The two less expensive units were bullet proof but the two "Reference" models both failed and could not be repaired to original operation because parts were no longer available. It's unfortunate because I do love the musicality of their spinners.

My recommendation to all who own a Marantz player is to enjoy it while you can but be prepared for the inevitable. Eventually you will own a very expensive brick. 

Esoteric, here I come!!

Enjoy the music,

Dale

dzguy

 

Thank You for the update. Keep me posted on the Esoteric player under consideration.

 

Happy Listening!

dzguy

 

An update- which player did you demo? Purchase?

 

Happy Listening!