Marantz Receiver Bad HDMI


Has anyone had problems I bought a SR7009 I had it less than 18 months HDMI inputs went out I called Marantz it was under warranty. They then sent me a B Stock 7011 less than 18 month the HDMI went out on it. Chris from Marantz customer support refused to do anything and said that the warranty had expired because Marantz provides 3 years combined warranty service. SO they combined the 1 1/2 year when the previous unit went out to the little over 1 1/2 months when the 2nd unit went out. MARANTZ should’ve provided 3 years on both units. Its not the consumers fault that their units are defective. He said that I could trade it in and get little to nothing and then use that money to purchase another Marantz receiver. Why would any one with half a brain do that, needless to say Marantz wont get anymore of my money, BUYER
BEWARE of Marantz. Chris the customer support manager is the judge, jury and executor. He says he makes the final decision. I know of no other establishment that runs that way.
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This sucks, since I was about to buy a refurbished unit to act as my HT processor into my integrated
Have the same SR7009, bought in 2015 had similar problem. Cbl/Sat HDMI blacked out 3 1/2 years after I purchased it. So out of warranty. Replaced cables, pvr etc when it happened as I didn't expect the amp would be faulty. Then moved to another HDMI port and it worked. back to the Cbl port and nothing. Now second port went black, moved to another port and working. However looks like the third port is flickering, so getting a feeling it's all going to go soon. Sold as a top end receiver, but reading around, it's a common problem and Marantz are just turning their back on all of us who support them. It's a factory fault and Marantz should recall or have service companies install a new/updated HDMI board. As mentioned, can't sell it as who would buy a faulty unit. 
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