Is there a problem at Revel?


Apparently, dealers are telling customers that Revel is no longer shipping speakers and some dealers are dropping the line. Is there really a problem at Revel?
pmarx8218
Revel is introducing several new speakers shortly (I was told this by Revel), one of which will replace the highly regarded M20. This may explain lack of current shipment.
Only two, some odd, years on the market and they are going to discontinue the M20s? I find that hard to believe, considering the short time they've been around. But,hey, who knows? I would think these are an addition to the Performa line, but what do I know about marketing and the like. It's a timely post (concerning the M20s), considering I'll be selling my M20s on down the short road. Upgrading to some new monitors. peace, warren
My dealer relayed the following story.
ML's quality has been very unreliable and was hidden to many at Harman. Once discovered they turned to Proceed which also has/had problems in many areas. Therefore, Proceed is no more and ML has lost control. Lexicon, which has been doing extremely well in QA, sells volume and product management is the "model" to adapt. Many heads rolled and a high ranking Lexicon officer has taken the lead role in the restructure.

Revel and Lexicon have been doing well and Revel is replacing the M20 with the M22, the F30 with the F32 and so on. The new models are similar to the current F50/F30 models in appearance and will receive a cost increase. The F30 alone will add $1000 per pair, but will have a solid grill cover ala.F50 and be reduced in size (should help WAF).
Either way, I still love my F30s!
I can buy the story that Harmon is re-vamping the line up and what not, especially if they intend to make their various product lines more reliable.

What does marketing and next-generation attributes have to do with making customers wait several months for repairs??? If this is the case Harmon's priorities are not servicing their current customers, and in business, those customers run (not walk) to your competition. You've lost your customer because you committed the cardinal sin: you took him/her for granted. I'm glad I don't own any products now under the Harmon moniker, I sure wouldn't want to wait months for something faulty to be repaired and returned to me.