Internet purchase of Big-Screen TV

There is a member called Shin who sells high end Pioneer (including the 710)regularly on Audiogon and eBay. I bought a Pioneer 38A from him and was quite happy, even after we had a problem with the warranty, which was eventually solved. I was going to buy a TV from him also, but haven't mustered up the funds yet. I would not hesitate to buy from him again, and his prices are quite good (although I did get one local dealer to match). --Lorne

The warranty will be valid if the dealer is authorized. Call Pioneer and ask. Two things to keep in mind though...

1) Freight costs. That is a BIG freakin' box! The freight costs may eat up a good percentage of the savings over buying closer to home. Make sure you get the costs in writing and that it includes insurance for full replacement value. Also, the freight will probably be a drop and run type. You'll be responsible for unboxing, moving and hooking it up. If you aren't comfortable doing this, buy local. Also make absolutely certain you thoroughly inspect the box when you get it to make sure there is no damage. If you are unsure, don't even think of signing unless the freight company is willing to let you open and inspect.

2) If you have problems, you are likely hosed. The set WILL need an alignment after being banged around that much...but if the set has a technical problem, you will likely have to pay for return freight AND replacement freight. Bye Bye savings. This is one reason I don't sell big screens online...it is just not worth it.

Kevin Enderle
The Sound Broker

Kevin pretty much summed up my feelings on the subject. Too many variables on a large product that IS "shake, rattle & roll" sensitive. If you DO decide to go that route, find out from the MANUFACTURER's mouth what the warranty is and EXACTLY how it would work. DON'T just take the dealers' word, as they could go out of business and you would be left hanging. Sean
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