If you hear a hiss in your tweeters they are still working. A bad tweeter will generally give you no sound at all. The failure mode you mention is really unusual. An amps volume does not go through the ceiling without help from something, a tripped switch to a program source with more gain. You can get a test CD with a frequency sweep that will tell you instantly if any of the drivers are blown.
You could put a surge protector on the system but I am not so sure this was a power issue.
You could put a surge protector on the system but I am not so sure this was a power issue.