Not preaching here at all. But one thing I have learned through experience is to buy an extra remote control when purchasing gear, whether audio or video, for any substantial purchase.
I just needed to purchase a new OEM remote control for my preamp. Only store I could find selling it was in Brussels. $300 all in for a plain jane plastic remote. At least the buttons are labeled with their correct functions as compared to the aftermarket one size fits all remotes I have.