HDbaseT --> no signal on TVs


Hello,

For the small fitness center I'm about to open in Paris, I have a HUGE problem with HDbaseT.

I want to send my videos to 4 TVs. For the sound system, all is ok, I extract the sound from the PC visa a USB port and a Focusrite device (--> amplis --> passive speakers), but for image, big problems...

My configuration is:

PC Graphic Card Nvidia Geforce GT1030
-->(HDMI)--> Blustream HSP14CS (transmitter)
-->(cat6)--> Blustream HEX70B-RX (receiver)
-->(HDMI)--> 4K TV LG 75SM9000

I have 4 TVs, and the 4 cat6 cable lengths are: 24 meters / 32 meters / 38 meters / 43 meters

With the 43 meters cable, no power light on the HDbaseT receiver. So the TV displays "no signal" of course.

I have simple UTP cat6 cables, so I bought S/FTP cat6 cables --> same problem.
I changed ALL the HDMI cables with costly shielded HDMI --> same problem.
I changed ALL the RJ45, trying costly shielded ones --> same problem.
I tried lower PC video resolutions --> same problem.
I tuned the HDbaseT transmistter EDID to 3 ON/ 2 OFF/ 2 OFF/ 1 ON (4K30Hz 4:4:4/2.0ch) --> same problem.
I tuned the HDbaseT transmistter EDID to 3 OFF/ 2 ON/ 2 ON/ 1 OFF (4K60Hz 4:2:0/2.0ch) --> same problem.
I tuned the HDbaseT transmistter EDID to 3 OFF/ 2 OFF/ 2 OFF/ 1 OFF (1080p/2.0ch) --> same problem.

Of course, I used a test device to check the cat6 cable: the cable is ok.

Normally, all my installation would support 60Hz 4:4:4 and 4K. I don't even tried 4K, I only need 1080p. But even with 1080p, problem.

The Blustream normally would be ok with the lenght of my cables. But even when I connect only 1 cable, the 43 meters cable, that long cable doesn't work.

Where is the problem? The graphic card? I have to add a DC12V power device to the 43 meters away receiver (normally the PoC is ok with my lenghts?

Weeks and weeks trying to find a solution... :/

Thanks a lot,

Laura

[img]https://zupimages.net/viewer.php?id=22/15/ya4x.jpg[/img]

 

mattlaurent

Hi Laura

I am not familiar with the system you are using so I cannot give you specific help but from your post I can see that you have tried extensively to investigate the 43m cable to no avail. How about the port?  Have you tried that cable in a known working port? Also tried another known working cable, e.i. the 24m cable into that port? I am sure you will figure it out, please keep us in the loop and bonne chance. 

Hi, thanks for your answer...

Solution found! With this product, cat7, FULL COPPER, everythink is working well! :)