DENAFRIPS DAC ---- Owner Impressions, Feedback, General Discussion, Questions and more....

For you denafrips owners, what other dacs did you find the denafrips performed better than? Either at a similar level or more pricey?

did not listen to all dacs, but did compare to scarlatti which was better, but also a lot more cash.

even at 2x-3x  the price  point for each of the respective denafrips dacs, you are not going to beat them.

Is there a US repair center for warranty and non warranty repairs?  or are all repairs done at Vinshine Audio?

Thanks

Hello @jb45 ,

There is no US service center at the moment. DENAFRIPS products are modular design. Repairs involve boards swapping, with minimum soldering required. We don't recommend complex components-level repair. Board swapping is straight forward, it can be done fairly easily. 

There are few options to get the DENAFRIPS products serviced:

1. We will work with you to identify the problem. For example, Terminator DAC comprises of 

- Front control board
- DSP board
- Main DAC board
- PSU
- Transformers

Once we identified the fault, say for example, the likelihood is the DSP board acting up, we will ship the DSP board to you to replace. Guide to replace will be provided, similar to this: 

https://www.denafrips.com/single-post/2019/06/18/How-To-Upgrade-DSP-Board

Or, alternatively, you may

2. Ship the product back to us, we will fix it and return it to you. Our warranty policy: https://www.vinshineaudio.com/warranty

Hope this helps!

Stay safe,
Alvin Chee
www.vinshineaudio.com

Hello Alvin
That does help and is reassurring.
Thanks for the prompt reply.