dCS Puccini CD transport noise

That is not normal. My Puccini is dead quiet.

I had one to listen to and it was noisy also but got another one and it was not.

PO3/d03 I had a few different combo's "LARGE money" and was shocked with how noisy the transport was and when I commented about such it was kinda ignored as to say it's okay and the norm, sorry but now for me.

I currently have a MBL 1621a and it's dead quiet like I expect it to be. How does one listen to music at low levels and not get distracted never mind if there happens to be low passage and you hear this, for me I would loose concentration and be distracted by such and ruin the whole experience, this all has me scratcing my head.

It was bad enought during day light hours but when the lights went down it seemed to be magnified, drove me nuts to the point of just turning off my system.

If you go and listen to a live performance you don't hear something whirling "spinning" during a intimate or quiet passage.

Come on you manufactures get you stuff together, you are charging us large for this crap.

Thanks for your valuable feedback. I got a replacement. While less noisy than the first item, there is still very significant whirring for my taste, especially with SACDs. I checked a few other Puccinis at dealers - some were quieter still, but none so that I would be able to listen to Debussy, Ravel, Ives, art songs etc without noticing. For me it's hugely distracting. The importer told me that it is basically inherent to the open design of the transport mechanism in which the spinning disk drags the air with it, producing the buzz.
As a solution I thought initially of upgrading to the Scarlatti, but I was informed that due to its heavier build, the transport is certainly not quieter than that of the Puccini. Can Audiogon members confirm that?

I am now thinking of building a plexiglas cover to put over the player, or of changing altogether to another brand, painfully as that may be both financially and soundwise, as I find the Puccini bewitchingly good. Could you recommend CD-players with SACD capability and high quality digital volume control that could match the Puccini? I am thinking of the Accuphase DC800/DC801 combo, or DP-700 player, or the Wadia 781i. Any comments on these vis-à-vis the Puccini? I would plug the player directly into a Krell FPB 400cx (speakers: SF Amati Anniversario). I especially value low-level resolution, tonal accuracy and imaging.

hi. i own the puccini and have also had transport issues. as you know both the puccini and the scarlatti have esoteric transports, though they are of different qualities. there are a number of relevant posts and many users of the scarlatti on this forum.
you must have super-sensitive hearing because whenever i hear the tranpsort i just turn up the volume and that does the trick : )
your least expensive fix would probably be making/ordering a custom box, which could also reduce vibration. the other obvious answer, which I and many others are wrestling with now, is to take the transport out of the loop. with respect to the puccini, this means buying the U-Clock and serving it AIFF files via USB.
best wishes,

Update: thanks to dcs which provided me extraordinary care and went above and beyond to solve a problem that neither they, nor i created, my puccini is back, running and sounds great! to follow up on the current thread. if i put in something very light, like solo piano, try "after the rain, the soft sounds of eric satie," i can hear the transport moving. unfortunately. if anything else is happening, i.e., solo piano and violin, there is enough happening to obscure the transport noise. as is well known, dcs does not make the puccini transport, it is esoteric. i welcome comments from other puccini owners.