2. amps-preamps
  3. 188913-5435

Customs delay from China. How long should I reasonably wait?

At this point I’m not going name any names but I have been waiting for a shipment from China that has been held by US Customs for eleven days now. The distributor has been very responsive to my concerns and has tried to obtain information from FedEx and customs broker without much luck. He’s telling me the package was picked randomly by customs for inspection but to have it held for eleven days seems a long time for just an inspection. Something tells me there’s more to this than just an inspection that’s holding it up. 
When I purchased this unit I was assured it would be shipped promptly and wasn’t expecting to have to deal with the uncertainty and BS I’m experiencing now. Just wondering how long of a wait is reasonable before I throw the towel in and demand my money back?
 

hiendmmoe
hiendmmoe OP
202 posts
 

Thanks for all the posts. Hopefully this will get resolved soon.

benanders's avatar
benanders
234 posts
 

The level of vibrant speculation from some folks about this is somethin else. Express shippers like FedEx can receive and forward inspection notices because of the backlogs they generally cause. It doesn’t seem suspect in and of itself.

As some mentioned, can take many more days or weeks (or in less common circumstances, much longer still). Lucky when it’s audio toys and not perishables. Good down time to reflect on being lucky enough to have time and option to type the discrepancy online, hey? 😉

Hope it’s a good piece of kit when ya finally get it!

oldracer
3 posts
 

I ordered glue to refoam a pair of old speakers through Amazon. It took six weeks to arrive from China, five of which were in Canadian customs. Someone there must have been sniffing it.

brchung05
2 posts
 

Customs can take anywhere from 2 days to 2 months.

hiendmmoe OP
202 posts
 

Here's an update on my package. Customs released it on 3/14/24 to FedEx and they have no idea where it is. It hasn't moved since it was released a week ago and FedEx has no idea why. Keep being told they are looking into it. I'm ready to bail on this and do a charge back before it's too late!

More to discover