Current quality of Rune

@phishhhhh4 You need to meet a buddy of mine here in AZ--all he listens to is Dead and Phish. I"m a fan but not obsessed 😀  I think the reason Roon Support couldn't help you is that there's no good explanation for why Roon couldn't handle your file structure--doesn't really seem that complicated to me so it must have had them scratching their heads.  However, glad you found a solution with Innuos Sense App--but i do think your situation is so rare that's the reason they don't advertise that Roon can't handle certain library structures--i actually think i remember seeing your issue in the support forum lst year?  If everything progressed as you say then i agree with you that Roon should have offered at least a partial (at least 50%) refund on the Nucleus, especially if they promoted it as a solution to the problem-

Oh and BTW i was trying to understand your moniker here on A'Gon but it all makes sense now 😀 

@phishhhhh4  That was supposed to say "last year"

Thanks @wyoboy 

I've enjoyed our discussion 

You sound like a good dude 

@phishhhhh4 Thanks--i've enjoyed as well and hopefully we've  helped @sls883 understand that there can be issues with Roon and Roon support although that's probably true of any streaming interface.