Well, we cancelled our acct twice by email and once by ph, but today, almost a month after doing so, we get an email telling us our "online statement is ready"!!!! The email they sent (below) can NOT be replied to. You have to go to there website and jump through all kinds of hoops to get to a window where you can send them a message (through the site, NOT through email).
If it is this much trouble to do this, how much trouble will it be if you have a problem?
From: support@c2it.com
Date: Tue, 11 Jun 2002 16:27:03 -0400 (EDT)
To: xxxxxxxxxx
Subject: Your June online statement from c2it is now available
Your current online statement for the c2it(sm) account registered under sales@hellohifi.com is now available for your review at http://www.c2it.com
After you log in, click on My c2it and then the History link to view your statement.
It is important that you review your statement promptly.
If you have any questions, visit our handy online Help section or use our Online Customer Service at http://www.c2it.com
Thank you for using the c2it service!
PLEASE DO NOT REPLY TO THIS E-MAIL. This e-mail is generated automatically, and the address is not monitored for responses. If you are trying to contact us by using reply, you will not receive an answer. If you wish to contact us please go to http://www.c2it.com.
c2it service is provided by Citibank, F.S.B. Member FDIC.
c2it is a service mark of Citicorp.
If it is this much trouble to do this, how much trouble will it be if you have a problem?
From: support@c2it.com
Date: Tue, 11 Jun 2002 16:27:03 -0400 (EDT)
To: xxxxxxxxxx
Subject: Your June online statement from c2it is now available
Your current online statement for the c2it(sm) account registered under sales@hellohifi.com is now available for your review at http://www.c2it.com
After you log in, click on My c2it and then the History link to view your statement.
It is important that you review your statement promptly.
If you have any questions, visit our handy online Help section or use our Online Customer Service at http://www.c2it.com
Thank you for using the c2it service!
PLEASE DO NOT REPLY TO THIS E-MAIL. This e-mail is generated automatically, and the address is not monitored for responses. If you are trying to contact us by using reply, you will not receive an answer. If you wish to contact us please go to http://www.c2it.com.
c2it service is provided by Citibank, F.S.B. Member FDIC.
c2it is a service mark of Citicorp.