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BAT VK-52SE - Unity Gain/HT Bypass help

I could use some advice in getting this to function correctly. I have connected balanced interconnects from the processor out to the Aux 2 input on the preamp. I have selected Aux 2 in the programming function and set the unity setting to "fixed" and left the volume at 000 (also tried 001). When I run from the processor (with preamp on, not muted, and Aux 2 selected) I get nothing out of the mains (which work correctly in two channel). Anyone have advice?
chessman
chessman OP
26 posts
 
I tried 100 - no joy.
sidssp
1,077 posts
 
This is strange. Does it work if you don't set Aux 2 to fixed?

Also which processor are you using? Is its output RCA or XLR?
chessman OP
26 posts
 
It does not work when set to not fixed. The processor output is connected via XLR. A different preamp (different brand) with a HT bypass works perfectly when connected to the processor. I guess that tells me what I need to know.
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