I hate to flame any audio company, but I returned a Red Dragon amp about a month ago and after many emails to them asking about the status of the refund, it still hasn't happened. I sent back a similar amp to Audio Advisors that I was auditioning in tandem with the Red Dragon and got a refund the day it arrived at their facility. Audio Advisors are top-notch.
I personally don't think bad customer service is rampant these days; quite the opposite, at least in the audio world. My tube and cable dealers are right on top of their game in my mind. I am very disappointed with this Red Dragon refund situation and hope they get it sorted out soon as they do have great Class D amps.
I personally don't think bad customer service is rampant these days; quite the opposite, at least in the audio world. My tube and cable dealers are right on top of their game in my mind. I am very disappointed with this Red Dragon refund situation and hope they get it sorted out soon as they do have great Class D amps.