Areil 10t Speaker Repair


In 1997 I purchased a new pair of Aerial 10t speakers and they have been meticulously cared for since then. I recently found a crack in the finish of the head unit approximately 6in long with the finish peeling up from the composite. I have had my dealer contact Aerial Acoustics about this problem. Their response was that they have not had satisfactory results in refinishing the head unit and that I will have to purchase a new unit for 500.00 which is suppose to be 1/2 off the normal replacement cost. This seems a bit extreme and not really an option for me. Has anyone had a similar problem with 10t's and what was the result? These are no longer on warranty.
jax2dax
The material cost of all Aerial loudspeakers is one of the highest in the industry as a percentage of the retail value and is higher than the the similarly associated r & d costs . Aerial r & d is however held in the hands of a few of the finest loudspeaker craftsmn and engineers in the world . Compared that cost to the r & d overhead and engineering overhead of companies such as Harmon and you can appreciate the value in Aerials products . The head unit is novalith , chosen by Mike Kelley for its high density and low resonance characteristics. What better than an inert material for loudspeaker construction . The cracking is very rare and generally in the first production run. But as it is a cast head there is always a slight chance it could develop a crack. Most instances where this occurrs however , the speaker was either mishandled or in a very low humidity enviroment. When comparing Aerial material and construction to other speakers in their price range , Aerials material cost as a percentage of the speakers retail price is one of the highest in the industry and clearly higher than that which many other companies spend on their products . The driver construction xover component and hand crafted Norwegian cabinent are but two examples that clearly reflect this dedication to quality and value. The above insinuation regarding the material cost vs the r & d costs are simply incorrect .
If you all read the post carefully, it sounds like it's just the finish that is cracked/peeling - totally cosmetic, from how I read it. If that is the case, it's not a structural defect, just a cosmetic thing.

BTW, I think the cabinetry comes from Denmark. The earlier (pre-96' ? ) cabinets were not as nice as the later versions.

-Ed
Pardon me for mispelling Aerial's name on the original question. First off I never meant to imply that the speakers were not worth spending 500.00 on, only that at this time I/m not able to do this. Also this is not a flaw in the casting but just in the finish. All that i am looking for are options other than replacing the head unit that have been satisfactory. I/m certainly not denegrating Aerial in anyway and have been very happy with them in every other way. Thanks to those who have responded.
I apologize too as my response was somewhat defensive in nature . I own and love their products and am a friend of Mikes as well so I felt like defending what I perceived as a slant on their workmanship vs their research and development dept. My mistake .
Have they corrected this problem with their latest version? I hate to have to go back in a few years and pay another 500.00 for a crack finish. IMHO I believe a company that sells a speaker with that price, would replace it at a lower rate or do it for free.