Thus far I have had one cd player arrive damaged, and a seller's worst nightmare -- UPS left a COD package on my doorstep without collecting the money! How's that for bad. Lesson learned -- avoid UPS at all costs, don't invest money in them either. For a little more FedEx is much more efficient and courteous. UPS is the most disorganized, sloppy outfit I've ever seen. Another example -- received a first delivery notice, called UPS that same day and told them to hold the package at the delivery station for me to pick up the following day. Went there first thing the next morning (@ 7 a.m. when they opened). The guy tells me, "Oh, we haven't gotten around to processing this package, it's still on the truck so it's going to take me some time to find it." (!?!) Waited over 30 minutes for him to find the package, and despite knowing that I was in a hurry to get to work, he took his sweet ol' time, even taking other people's package pick-up requests at the same time he was "handling" mine! I've also cringed while watching employees literally heave what are obviously packages containing delicate electronics onto conveyer belts. Sorry for the rant, just my .02. Good luck w/your claim.
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- 25 posts total
- 25 posts total