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used when promised new

I ordered .5m pair of Cardas Golden Reference interconnects from an Audiogoner We negotiated through email and came up with the price of $375 NEW. Well, I got the cables, timely, but they are not new. They are in absolutely fabulous condition, but they are definitely not new. They were also packaged poorly with no Cardas literature. No nothing. I emailed my disappointment, and have not gotton a response yet. This is going to be my first time giving a negative response on "feedback." Isn't this appropriate, even if amends are made. Am I being fair? Is there, really, any reason to hear an explanation? Even if he makes good $$wise, he still lied to me. I would appreciate feedback from you guys.
thanks in advance,
warren
warrenh

Showing 2 responses by jmcgrogan2

jmcgrogan2's avatar
jmcgrogan2
6,346 posts
 
Good move Warrenh. Bravo for you. It takes a big man to step back, analyze a situation from a non-biased point of view, and then to admit that he may have acted to hastily. My hats off to you.

John
jmcgrogan2's avatar
jmcgrogan2
6,346 posts
 
I have to disagree with you Warrenh. It seems like you may have fallen for an old sales ploy. My curiosity got the best of me, so I checked out the ad. It does not claim NEW. The ad states 'This exquisite cable is like NEW. Rating is 9.9/10, it is in Absolutely Mint like New Condition'. I don't read this as NEW. Condition is clearly stated as 10/10, not NEW. It seems that you misunderstood the Audiogon rating system and the seller is now the recipient of your misjudged anger. You should be more careful and ask more questions before purchasing. If you read the ad as I do, you'll see he never claimed it was NEW. Only LIKE NEW, which a 10/10 rating should be. Now you left someone negative feedback because of YOUR misunderstanding. If I were him, I would have to contest that negative feedback.
In the future, ask more questions. Some sellers are jerks and respond rudely to questions, but it's far better to be clearer upfront, then to realize there was a miscommunication later. Maybe you should contact Agon and see if you can retract the negative feedback. What I see warrants nothing more than a neutral, at worst.

John
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