Samsung "customer service" SUCKS!
@willland consider your experience unique
@willland consider your experience unique
@gdhal I’ll preface this reply by stating that I have a Samsung UN65KS9800 "professionally" calibrated by Kevin Miller. And, I can honestly say, it is the absolute "best" picture quality I’ve ever seen, on any television anywhere. It’s truly superb. Note that I indicated Samsung "customer service" SUCKS. The product itself is another matter, so do not be discouraged from getting a Samsung at Costco. The aforementioned stated, the answer to your question is "yes", I have had a bad experience. You can read the specifics in a previous post of mine, here on the forum: https://forum.audiogon.com/discussions/samsung-buys-harman-for-8b/post?highlight=un65ks9800%2Bsucks&... And as you read on in that post, note that at least one other member willland echos my sentiments/experience. |