Problems with lost Qobus Playlists?

Greetings to all,

I am using the Qobuz app. I have experienced the issue of playlists disappearing before, and it is extremely frustrating. However, I learned about Soundiiz, and it has been a godsend. If and when there is an issue, I go to Soundiiz and transfer my playlists. Problem solved! It sounds too simple to be true. It works for me.

Qobuz is a nightmare. I did the latest update and now all my favorites are gone and even though I am logged in all I get is the 30 sec music samples when I try to stream, both on the app and the web player. Chat didn't reply--says an answer in four hours then three and then four days. No replies to my emails. This is the second time this has happened. The first time chat helped but this time nothing.

I'm moving on to Tidal or Amazon.

You're certainly correct, Qobuz is a nightmare. For around $35.00 per year, you can purchase Soundiiz and have a reliable backup. I too am thinking about Tidal.

Good luck!